This company is a scam .They take your money for numerous add ones that they say is needed in order to make money , you have 30-90 days to get a refund.
The coach called me the next day after I joined and wanted $2000 more for marketing. I told him that I didn't have that type of money and he gave me a 1800 number to call and cancel. I called that number numerous times for a refund and never gotten a reply back or anything . I called month after month until I was frustrated .
I called my credit card company and reported them as a fraud/scam company that don't have any customer service . They have another company in USA doing the customer service cause that company is outseas somewhere . The company doing the customer service don't have any way to even get in contact with cool handle . I reported them to my credit card company and they investigated it and refused to refund my money cause they couldn't get in contact with cool handle either.
I told the guy, I want his supervisor and that my bill was paid in full everything but the fraud/scam charges that I wasn't going to pay .
The supervisor issued me a new card and got the refund from the bank that they deposit the funds into for cool handle .Stay away from this fraud scam company and EZ Team they are the same scam companies
Review about: Coolhandle Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
I didn't like: Dishonest misleading internet crooks deceptive advertising.