I had Cool handle Account from the time when it was Called Pronethosting.Everything was going fine we never faced any major problem till This August.When my credit card was declined by them, I tried 8 different Credit Cards and everything was not accepted by them.
They suspended my account immediately. I tried to do transaction for more than 60 times but all of them failed. I contacted the Billing Department and reply Came from Mr. Adam R, who told me that Coolhandle is not gonna keep me as a customer, but they will help me in moving my data.
Also, they will activate the panel for 72 hours so, i can move my data myself. After 3 days finally they activated my Panel. When i logged in I was shocked to see that there was no data in it. I immediately revert back with the problem.
2 days have passed there i am still waiting for any reply from them.I have raised several tickets for same there is no reply from Billing or technical support.
More Review Details
What I liked
What I disliked
- I didnot liked the customer support
- Reason of review:
- Problems with payment
- Preferred solution:
- Please provide my Backups
- Monetary loss:
- Product or service
- Coolhandle Reseller Hosting Plan
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Ordered 4GB of extra RAM for my site hosted using Bluehost VPS plan. Credit card was charged immediately but the RAM never appeared on the machine after several reboots. Contacted..."
- "Coolhandle Hosting is nothing but a bunch of rip offs. I had a major time getting them to cancel my accounts(PLURAL) 2 years ago and just today I got a..."
- "During March 2015 i subscribed to web.com, the service delivery was pathetic therefor decided to find another service provider. I complained in writing to web.com as well as that they debit..."
- "DiskDigger is often a data recovery software solution for all users that recouping your deleted or prepared files through the storage media associated with your operating system, which include various..."
- "I purchased two of the toilet bowl lights and installed it but the light does not turn off. It is on constantly therefore it will wear out the batteries much..."
- "Hi all of you. My name is Rachel Mirelez. I have been with preview models for coming up on a year and It has been the most amazing experience ever...."
- "his lab will give fake, wrong results and absorbs your valuable money, director is worst person in lab, Dont join this lab!!! you will get cheated. sangenomics lab already cheatted..."
- "Beware of Amazon ! They cleverly mention 100% purchase protection and easy returns on all products and you will forget to read the fine print...then you will have to struggle..."
- "OMG..,!!! Richie Bello and Vincent Naso owns Dealers Solutions, Brandon Harrison and HuntingtonHondaCars.com .., With more number of companies..,they scammed lot of businesses. Initially Brandon K Harrison and..."