Not resolved
Exchange, Refund and Cancellation Policy

The website is actually run out of

Aedificatore Limited

Souliou, 11, Vamiko 5, 1st Floor, Office 14, Strovolos

Nicosia P.C. 2018


The order page ONLY shows monthly costs. When you get the actually charge it is for 12 months. After contacting their support email (you can't reach them by phone -just a recording) you are informed that not only aren't you getting a refund, if you contact your credit card company and have them open a disputer they will cancel your hosting immediately and you still won't get a refund.

This is truly a buyer beware situation. Go with a reputable company such as HostGator

This reviewer shared experience about "deceptive practices" and wants this business to issue a partial refund as the author lost $212. This person is overall dissatisfied with Coolhandle and uploaded a picture. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Coolhandle.

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